Travel Insurance

FAQ

Telephone numbers are in the insurance policy that you receive through e-mail or request a collect call at.

  • For assistance, from Europe, calls to: +34 (91) 060-2169
  • For assistance from all countries, calls to: +1 (786) 233-7475
  • WhatsApp to all countries: +54 (9 11) 305-33957
  • Email: chubbtravelinsurancepr@chubb.com.

You have to get in touch with the Assistance Center calling at

  • For assistance, from Europe, calls to: +34 (91) 060-2169
  • For assistance from all countries, calls to: +1 (786) 233-7475
  • WhatsApp to all countries: +54 (9 11) 305-33957
  • Email: chubbtravelinsurancepr@chubb.com.

Always have at hand the policy holder’s data and the policy number.

In this case you have to keep the original invoice of the service and later present a claim upon the Insurer calling the numbers detailed in your policy or a collect call to 

  • For assistance, from Europe, calls to: +34 (91) 060-2169
  • For assistance from all countries, calls to: +1 (786) 233-7475
  • WhatsApp to all countries: +54 (9 11) 305-33957
  • Email: chubbtravelinsurancepr@chubb.com.

In this case you have to keep the original invoice of the service and later present a claim upon the Insurer calling the numbers detailed in your policy or a collect call to

  • For assistance, from Europe, calls to: +34 (91) 060-2169
  • For assistance from all countries, calls to: +1 (786) 233-7475
  • WhatsApp to all countries: +54 (9 11) 305-33957
  • Email: chubbtravelinsurancepr@chubb.com.

In certain medical centers in some places in the world, it is common that they send you invoices notifying both the patient as well as the insurance company. In case you receive communications or invoices from a hospital, doctor or clinic, you should communicate with the Assistance Center through a collect call at 

  •  For assistance, from Europe, calls to: +34 (91) 060-2169
  • For assistance from all countries, calls to: +1 (786) 233-7475
  • WhatsApp to all countries: +54 (9 11) 305-33957
  • Email: chubbtravelinsurancepr@chubb.com.